Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 Ultra UI7 removed Native Call Recording

(Topic created on: 3 weeks ago)
1324 Views
mdtoufeeqcs
Journeyman
Options

Hi Team,

I recently purchased the S24 Ultra for as there was basic call record option was inbuilt wiht UI6. now it seems wasted my 100k on samsung premium phone rather would have gone with other brand and models

0 Likes
12 REPLIES 12
arianwen27
Black Belt 
Options
I can only assume that's a bug. I have it on my s25u. If you had it before, and I have it on one ui 7, it must be a mistake. File a report in the support section of this app
johnz237
Legend
Options
What region are you posting from? Unsure if the 100k is sarcasm for £ or 100k of another currency
keith30
Legend
Options
If your in the UK then you can't record phone calls as it's a liability until the law gets changed which at present there's no sign of that happening.
Piper123
Samsung Members Star ★
Options
Sorry Keith but that isn't correct. Calls can be recorded in the UK but if the recipient isn't aware of the recording it cannot be used as evidence.
S24 Ultra
steve0
Voyager
Options

Native call recording only became possible   in One UI 7. 

It works on my S24 Ultra  One UI 7 phone here in UK.

When making a call,  a call recording icon appears on the screen when the called party answers the call. When the icon is pressed they hear an announcement that the call is being recorded. 

This is also works on receiving a call with One UI 7 , as soon as you answer a call, the call recoring icon appears and when pressed the calling party hears the message that the call is being recorded.

Note , you cannot set this up to automatically record calls

mdtoufeeqcs
Journeyman
Options

Team,

I bought this phone from Qatar to India last month so when I got phone it was UI6 which with native call record by default as soon as I updated with UI7 the call record option has gone also I confirmed with few other samasung users who bought the phone from same place they all updated with UI7 also got same problem 

0 Likes
mdtoufeeqcs
Journeyman
Options

It's INR 

0 Likes
mdtoufeeqcs
Journeyman
Options

It's something went wrong with country specifical update because earlier with UI6 the native call record but later after updating UI7 it's gone ..!  We can't even say this as country specific regularity Norms as it's problem with new update

0 Likes
mdtoufeeqcs
Journeyman
Options

Could you please guide or report for my self because I am new to samsung 

0 Likes