Speaker distortion since update

[sammyflip]

Since the last update my earpiece speaker is distorting on phone calls, ringing media etc. I have kind of remedid it with the wavelet equaliser app but I want to sell the phone and wondered if anyone had the issue and resolved it?

[BandOfBrothers]

Hello @sammyflip 👋 

That is a conundrum as my phone is on the latest software update, and hasn't displayed this issue 🤔

Please do run the diagnostic tool 🔧 found in your Samsung Members App to see if that highlights anything. 

The remedies in the following thread suggest to remove and refit the sim card, and Settings > General Management > Reset > Reset All Settings. 

https://eu.community.samsung.com/t5/galaxy-s23-series/distorted-sound.  ^

If you perform a forum search you may find more existing threads with some further help or guidence within.   

A last resort you can try is a factory reset after backing up. 

Ultimately you may need to let a Samsung Service Centre have hands on https://www.samsung.com/uk/support/repair/ 

Some Samsung Help Links >

https://www.samsung.com/uk/support/mobile-devices/troubleshooting-speaker-and-sound-issues-on-a-sams... 

And

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-... 

If i can be of any further help please don't hesitate to ask  😎 

[sammyflip]

I did factory reset the phone yesterday and it was still present.

[Tourbillon De La Vie]

Is the sound distorted when using earphones 

[sammyflip]

No just on load speaker. I have just booked a door step repair anyway. Didn't know I could do that

[Cmpokey]

What is doorstep?  Thanks!

[sammyflip]

I meant a doorstep repair, they come to the house

[PIGGYTHEPIGGY]

Im experiencing the same issue here. It happened after I got a auto software update over the night. Tried almost every method I can find online besides factory reset, but non of them works. Its fine when I connect with a headphone but any media audio, phone call will have a blasting sound

[Cmpokey]

Sorry I just seen your reply.  No sound is not distorted on Bluetooth earphones

[Cmpokey]

Ridiculous!  These phones cost too much money to not be able to turn your speaker on in the summer or anytime barely hear other people.  I do not want to hold the phone to my ear unless I