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Snapchat Stabilization

(Topic created on: 24-02-2025 07:17 PM)
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Flomp
Student
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Hello,
I just upgraded to an S24 - And so far, only Snapchat has this issue where it won't use the phones stabilization and its very shaky
The normal camera works, and Instagram does, too.
Has anyone else encountered this or know how to fix?

3 REPLIES 3
johnz237
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Hi! Welcome to the Samsung Members community!

Since it's only Snapchat, it suggests it's an issue with Snapchat.

Go to Settings - Apps - Snapchat - Force stop - Clear cache. Reset phone.

Make sure the app is updated!

Go to the Samsung Members app - Diagnostics. Make sure no issues are interfering.

Referring to this
https://eu.community.samsung.com/t5/galaxy-s24-series/snapchat-zoom-shaky-video-issues-on-s24-ultra/...

"if you go into directors mode on snapchat the video stabilization works"
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Flomp
Student
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I tried that, It didn't work, 
And I shouldn't have to go to directors mode to have a normal snapchat experience.

johnz237
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No, you shouldn't. But it would be a Snapchat issue if it is only happening there.
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