S24ultra, emergency calls only and no data?

[jordT]

I recently got a new s24ultra and out of nowhere the day after setting it up, all I can do is make emergency calls and data doesn't even work.

But the phone registers the sim fine as it states the details of it, my sim works completely fine in my s23ultra. O2 said my account and sim arent showing any problems and samsung just said about contacting where the phone came from as I tried all the troubleshooting methods to no avail before considering sending it to them.

Any one else had this problem? I've even factory reset the phone. Also another note is that I have full phone signal too.

[Tourbillon De La Vie]

Where did the phone come from? 

[jordT]

Won it from a reputable raffle site brand new phone box sealed etc samsung even checked the phones serial for me.

[Tourbillon De La Vie]

Post what's in Settings / About phone / software information 

[jordT]

Here it is

[Tourbillon De La Vie]

That looks fine. Can you try some other sim from a different provider? 

[jordT]

Tried my mums EE sim that seemed to work fine 4g and able to make calls, dont get it as my sim works fine in my current 23U

[Tourbillon De La Vie]

Try maybe another O2 sim. If it works, get the replacement for the current one 

[jordT]

Do you think the esim would work the same? Or would you say go with another O2 physical sim

[Tourbillon De La Vie]

Try with physical first