Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Emergency calls only

(Topic created on: 04-03-2025 02:07 PM)
364 Views

I have this problem too

Amie96
Journeyman
Options
I've had the s24 since January but today it's just saying "emergency calls only" but when I put the sim into another phone it's working perfectly fine. Any ideas? I've turned it off and on again, taken the sim out. 
4 REPLIES 4
GoanGeek
Samsung Members Star ★
Options
Hi and Welcome

Things to try

1. Try a different SIM if available.

2. Make sure you are not in Airplane mode .

Please look at the link below and see if helps sort out your issue

https://www.samsung.com/us/support/troubleshoot/TSG10000275/
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
keith30
Legend
Options
If it works in another phone then it's not your sim more likely the device.
BandOfBrothers
Samsung Members Star ★★
Options

Hello @Amie96 👋

Welcome to the Samsung Community Forum. 

I can appreciate how frustrating this must be. 🙂 

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

There is a diagnostic tool 🔧 found in your Samsung Members App to see if that highlights anything. 

In Settings > General Management > Reset > Reset Mobile Network Connection to see if that helps. 

If not then if your within any cooling off period have the phone swapped out. 

If not then seek support from a Samsung Experience Store or Samsung Service Centre. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Amie96
Journeyman
Options
So I've got an engineer coming out next week. However I've reset network settings. And put WiFi calling on and now it works?
0 Likes