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S24 Updated to One UI 7 - Phone not functional - Unable to enter PIN

(Topic created on: 12-04-2025 10:50 AM)
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I have this problem too (1)

ocelot900
Apprentice
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Hi,

I updated my phone to One UI 7. It worked briefly but there were some issues with apps not functioning.

Reset the phone and now it won't accept the pin code.

It knows the correct pin code because it says when it's incorrect.

When the correct pin code is entered, the screen momentarily goes blank/black, and then requests pin code again.

I have tried the following steps:

  1. Resetting the phone
  2. Trying to enter the settings through the swipe menu
  3. Wiping cache partition via recovery mode
  4. Trying to connect with Smart Switch

Please help!

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AntS
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