S24 Ultra washed out colours

[popmaster109]

Hello,, I've just received my S24 Ultra and compared to my S21 Ultra the colours on the S24 Ultra are washed out and not as Saturated?, I've adjusted all the display settings and still cannot get the colours to match the older S21 Ultra, I've contact samsung uk customer service they went through Smart Tutor and couldn't find anything amiss has anyone else found this to be the same on their S24 ultra? I'm not sure if Samsung UK are aware of this issue? And whether a software update will solve it?, I suspect it's the new Gorilla glass amour glass which is anti-reflective which is great but not at the expense of colour, I'm seriously considering returning the S24 ultra and keeping my S21 Ultra 

[HusseinNabil]

I can confirm that cleaning cash made the vivid mode worked again, and now the colours are truly vivid again

[Wyll Ravengard]

Wow. The mixed responses are insane. Some Samsung reps say it's a problem and will be fixed. Most CS reps don't know and just say to return the phone. Now we're being told this is how it's supposed to be? I'm very disappointed in Samsung. I'm going to initiate my return and just put this issue behind me. 

[Madmaus]

S24 of my girlfriend looks a lot better of vivid. 

You can see the screen have different colors when sliding the sliders. 

On my ultra it doesn't do anything. 

So it's not on all the devices. 

[AlX_S24Plus]

What is wrong with you?! Do you not comprehend that we're all complaining?! Your screens look like CHEAP LCD garbage! IT'S A PROBLEM! 

[Madmaus]

What cache? 

[FM_91]

Which Cashe, can you provide more details please?

[AlX_S24Plus]

You're better, and smarter, for your decision. Samsung is becoming the new HTC 

[FM_91]

You're kidding right? How comes that only certain devices are affected then??

[AlX_S24Plus]

That doesn't work. It's been done by tons of people and only a select few state it's worked. That's not a solution for most 

[HusseinNabil]

Through recovery mode, wipe cache