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S24 Ultra - Software bug on 5hz WIFI network

(Topic created on: 17-07-2024 01:06 PM)
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Members_J5HC15s
Journeyman
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Hello,

 

Don't know if their is another way to give feedback about a software bug. If their is, please tell.

 

On my S24 Ultra I'm always coming to a point that most of the apps won't connect/load when I'm on my home network.

The only solution to this is clearing the cache completely when the phone is in save mode.

Clearing the cache from the apps separately doesn't help. I always need to go in safe mode to clear it completely. 

This helps for a (short) time. Sometimes after a few day, sometimes after some weeks I need to do it again. This started after a firmware update 3 months ago.

 

 

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31 REPLIES 31
halflifecrysis
First Poster
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This started with my S24U after recent update. Very disappointed in my first Samsung phone. And I bought my wife and S23 at the same time that had weird issues and I sold it at a loss weeks later and put her on a iPhone. 

I left Google because of their scheduled condolences, but I guess I'm heading back.

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Members_WnOtwYN
First Poster
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I've had this since I bought my S24U last month. 

Eventually, I turned on guest wifi on my router, limited it to 2.4ghz and I use that, while the rest of my family use the mesh.

No issues at all on 2.4ghz wifi. 

Not ideal but at least the phone works properly at home now. 

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