search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Software update

(Topic created on: a week ago)
171 Views
JayGreen1990
First Poster

a week ago

Options
Hi I updated my phones software few days ago samsung galaxy s24 ultra an now the phone doesn't detect my sim card has anyone else had this issue? I have also bin to my network provider an got a replacement sim hoping that would solve the problem but it didn't any information would be great.
1 REPLY 1
Tourbillon De La Vie
Samsung Members Star ★★

a week ago

Options
Wipe phone cache partition
Power off the device.
•  a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.

Try diagnostics via Samsung members app. If still not working contact Samsung support via Members app
0 Likes