S24 ultra Palm Swipe Screenshot not working

[SimonS]

Is any one having a problem with palm swipe screenshot not working.

I've purchased the new S24 Ultra and as never worked. Thanks

[SimonS]

I did a master reset, but it still didn't resolve it. I went to the samsung Store in Leicester, and they couldn't sort it either. They said it had a fault, and i needed an exchange. I phoned the online shop, who were not very helpful at all initially. They advised me that I was over my 30-day period . I explained that as soon as I knew the problem existed, I had reported it. Very very frustrating. They eventually agreed to an exchange, but I must send my device first. It will take 7- 10 business days, and I'll be without a phone. Very poor customer care. I explained I purchased the new phone for my holiday and then had some bad news as my partners mother passed away. This was not taken into account. If your phone is within the 30-day period, I recommend getting an exchange ASAP. I was passed around from one person to another. I will seriously consider buying from Samsung in the future. Good luck

[Christopheous]

I wasn't sure if it was my screen protector I had just put on or if it was my phone but my S24 ultra is unlocked 512gb black and I replaced my screen protector WITH NO ISSUES I might add and everything BUT my swipe to capture.. Is there a update soon or is this the case from the last update maybe..

[SimonS]

Hi Christopher. Mine still doesn't work after a few updates. I've given up on it. I tried it with and without screen protectors.

[Members_XhdigXE]

My Samsung mobile 24 ultra works sometimes with palm swip never with the side buttons.    Not working now tho 1

[Members_XhdigXE]

Bought my new phone 2 weeks ago , still trying to suss palm swipe out 10-4-2024

[Reefan]

I have the samsung 24 plus-just bought a week ago. The swipe screenshot has worked but is no longer working.

[BS L]

Yes not only this , there are so many problems 

Instagram hangs, screenshot almost everytime fails , and why after spending almost $ 2000 in Indian currency 150000 plus this filthy *****  does not go well with us.

Samsung as always  

Hangs thus Sucks!

[Members_bU5oldx]

went from my old s10e to S24ultra and was soo excited. Has Samsung given instruction on what to try when the swipe screenshot is not working? I just bought mine 2 days ago and am still working out all the new things. I find it as a whole pretty good phone but does have a few bugs in it. I find the button screenshot  quite cumbersome especially if you want to take a quick shot. but at least that does work for me. The phone itself is so big for small hands to manage the button screenshot method IMO

[JCMC]

Had my S24 for 3 weeks and have tried all the trouble shooting solutions, but the swipe to capture screenshots still doesn't work very frustrating x

[MaKenJi]

I am experiencing the same. Did try different gestures to take screenshots, but to no avail.