S24 Ultra:: intermittent charging issues after updating to one ui 7

[s24ultra_guy]

I noticed that after updating to one ui 7 I'm constantly having charging issues. I've used the same charger (cable and adaptor) and had no problems at all. I also tried using it on my buds which charges fine as well.

Anyone else experiencing this?

[s24ultra_guy]

Has anyone tried contacting Samsung about this? Or booked a repair? My S24 Ultra is still on its manufacturer's warranty, so I wonder if anyone has actually tried this? I just submitted a feedback here too that apparently goes to the development team of Samsung, again, has anyone tried this route? I just want to know if they are actually fixing this issue lol

[Anonymous User]

Having the same issues, definitely software issue, as phone was fine. Now have intermittent or no charging. Works wirelessly but not on a charger, chargers all new as I replaced at first sign of issues.
Even booked phone in for repair under warranty, but seems pointless if it's the update..

[s24ultra_guy]

Do please let us know what the Samsung repair people say! Im tempted to do it as well but my nearest Samsung shop is quite a trek haha

[Anonymous User]

I had another software update last night, worked fine for a while, i cancelled courier collection for repair, to find its back to not charging, water detection flashing with an alarm, yet the phone is dry and not been near water.
Its definitely a bug in the update.
Hoping a new update resolves it , as booking in for a repair seems pointless if it's not parts.
Think I will try samsung direct...

[Diablo135]

It's a software issue. The warranty wont cover it. Their last major update (UI6) bricked my old phone, along with many others. They never fixed it. Some folks went to a local Samsung place to try and get it fixed but no luck. Maybe you can talk them into giving you a new phone

Im done with Samsung after this if they dont patch it. This is the seco d time they ***** my phone up. It took almost 2.5 hours to charge my phone from 3% to full last night

[Dan-the-man-]

I'm fortunate that T-Mobile exchanges my phone when there are issues, I didn't have to take my phone anywhere. I will also note that depending on your issues don't be scared to make it a warranty issue, for example, if it's a software issue you're having but they won't replace it, then tell them it won't power on etc. make it their problem. Listen, for the price I paid for my phone, you better believe I will lie just like they do to get my phone replaced. One way or another they are taking my defective phone back, you better believe that. 

[Diablo135]

lol  True 'dat!

[rob301270]

Same issue here. Only thing I've found to sort it is to restart the phone, works fine for a few days then have to restart again, only occurred after update, same thing happened on my tab s8 ultra after the update, although this has only happened once on that.

[Tabbycat]

• I have an S22 and the same charging and battery drain issues.  It is absolutely the software update and it is inexcusable 

[Tabbycat]

They told me they are aware if the problem and are working to resolve it by the end of the month! WTF?!