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S24 Ultra:: intermittent charging issues after updating to one ui 7

(Topic created on: 14-05-2025 02:14 PM)
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s24ultra_guy
Explorer
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I noticed that after updating to one ui 7 I'm constantly having charging issues. I've used the same charger (cable and adaptor) and had no problems at all. I also tried using it on my buds which charges fine as well.

Anyone else experiencing this?
79 REPLIES 79
Gazboii
Journeyman
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Thank you very much for that insightful response, as a result I definitely think it is the software. I actually factory reset my phone last night, it no longer says water or debris detected, but my fast charge feature is still gone. Wonder if this will have a long lasting effect on my phone and battery, as there is no way I can be stuck with this nonsense if I am on a 36 month contract. I barely have my phone 2 months, and I am honestly regretting my decision to go with Samsung again. I really hope this issue gets resolved with the next update as this slow charging might have a negative impact on my battery's lifespan. I hope all this complaints does not fall on deaf ears too and that Samsung does something to fix the problem

Barley03
Apprentice
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Same here. One cable which ive never had a problem with keeps saying i need to check my cable and the other is very very slow. Ive not had a problem previously to this update today.
Dan-the-man-
Journeyman
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Your tests are definitely interesting. I think each model is having slightly different issues, for example, on my daughter first new phone, the data port didn't work and we had to backup all her photos wireless to the new phone, that was fun, two hours in T-Mobile. Then the second replacement the data worked but didn't charge at all. So I've noticed different behaviors with different phones. My x wife's phone is a s25 ultra and after the update she has no charge issues but drops calls constantly and can hardly make calls. What an absolute mess. The first part is Samsung won't admit to an issue. So sad. I've had Samsung since Note 2 and every Note after until Fold. I don't have update issue however this phone has it's own set of issues, I won't bore you with all of them. Good luck out there. Lol

Barley03
Apprentice
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My phone has been on charge for over an hour. Was on 24 and now 70, never took this long before this update today. Samsung please sort this!
Barley03
Apprentice
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Also other phone charger keeps saying its not inserted properly yet was fine yesterday, charged my phone fully in less than an hour
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Diablo135
Pioneer
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Im having charging issues that started immediately after the update. I have 3 c chargers that all don't "work" .  It's definitely the update 

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Diablo135
Pioneer
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Same with my last phone,  an update bricked it and Samsung wouldn't do *****. I was dumb enough to buy an s24 to replace it. Now after this last update on my s24 causing charging  issues,  (and researching all the issues with Samsung phones over the last decade), I don't think I'm going to  buy another one after this. But since I hate iPhone, I may just go back to a Motorola razr  lol

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JohnFH
Explorer
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Yes I too have been getting the same issues

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JohnFH
Explorer
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I don't see a wipe cache partition in the master recovery/system menu at start up

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Diablo135
Pioneer
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While the phone is restarting, hold the volume up key and the lock screen button at the same time. Keep holding until the screen pops up. (For s24 anyway) 

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