Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 Ultra has very poor quality USB-C connector.?

(Topic created on: 15-11-2024 12:41 PM)
16834 Views
mieloncom
Voyager
Options

Hi, Folks. From my experience, it seems that.
The Samsung S24 Ultra has very poor-quality charging USB ports. Recently, I mentioned a damaged USB port in my previous S24 Ultra 512GB, which stopped fast charging after being exposed to a few drops of rain on the USB-C port.
Three months ago, I replaced my phone with another S24 Ultra 1TB model and added to case cover a USB dust and water protection cap. Despite this, after three months, the phone started showing symptoms of super fast charging problems again. I changed the charging cables twice, but the issue persisted, and it turned out that the USB-C connector is loose.

This is already my second S24 Ultra phone this year; I’m starting to wonder because, with all the previous S models from S7 EDGE to S24 Ultra, I have never encountered a case where the USB port quality was so poor. I change my phone to a new model every year and am usually among the first beta testers, as it typically takes several months to introduce improved updates.

But this port concerns me, as if the quality of the USB-C construction is much worse than in previous S2x Ultra models."

Perhaps I was unfortunate enough to receive a defective model when I exchanged my phone for a new one. The phone does not have a single scratch and has been used properly. I reported the defect under warranty and am waiting for a door-to-door service visit next week.

After the New Year, I plan to switch to the S25 Ultra, but I hope that the quality of the USB-C port will be much better, as in previous models. Unfortunately, I have had a second negative experience with the S24 Ultra, having had charging port problems twice this year.
21 REPLIES 21
mulletex
First Poster
Options
The phone is junk. I'm on my second s24 ultra. The first one developed the charging fault within two weeks. New one is going same way after same amount of time. Phone had never been near so much as a splash of water.

I think there's a huge issue with these phones. Just want to get rid of mine for a different manufacturer.
mieloncom
Voyager
Options
I have an S25 Ultra now; the charging port's quality and construction are definitely better than previous models.