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S24 Ultra Grainy Display issue/Grainy Diagonal lines in low brightness - software fix needed or replacement?

(Topic created on: 31-01-2024 03:22 AM)
8895 Views
AshWaganDha
First Poster
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Hey I've seen quite a few people report that they have diagonal lines in their display when brightness is around 25% or lower. I think it can be even seen in higher brightnesses especially with grey/dark colours. It absolutely ruins the experience and I am looking to return my device and not get a replacement if all models have this problem. Is something that can be fixed with a software update , or do I need a replacement?

 
You will see the grainy line effect for sure if you pull down you notification bar. I'm sure everyone has this problem, why isn't samsung addressing this almost one week after launch. 
 
image
 Look how terrible this video is watching looks on YouTube, under low light looks like an old samsung galaxy s from 2010.
 
 
31 REPLIES 31
Mansour
Journeyman
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Shame on Samsung,  i would like to return my phone, but they don't accept! My eyes hurt too much 

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Mansour
Journeyman
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Shame on Samsung,  i would like to return my phone, but they don't accept! My eyes hurt too much, i prefer my old note 10 plus , it has much better display!!!

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