S24 ultra fps dropping

[bun_y]

Hi All..

While watching Instagram on my s24 ultra i noticed that fps is dropping and my reel is clearly having lags.

Please give me any solution if it is there. 

Sms i did not receive my free claim items from samsung even after 45 days of commitment from samsung. What i can do in this situation? 

Thanks for your help. 

[MEesah]

Hello! First turn off and on your phone. Then, check for updates for the phone itself and the application. Try to make adjustments to your motion smoothness in the display setting. Also, for the claims, if you did it properly, it is sure to arrive. I received mine about 2 weeks ago if I'm not mistaken.

[bun_y]

Thanks ill try... and for claim yes. I got approved when i applied but did not receive amy item yet

[MEesah]

If you do not trust this link. Do not click on it, but you can use it to track the claim. Or rather check your mail. There should be a tracking number and a link for the claim https://samsungoffers.claims/sam/galaxylaunchoffer/en-GB/track-claim/login

[bun_y]

I already checked it but they are saying it will come to you asap.... but still it's morethan 45 days

[MEesah]

Perhaps it would be advisable to reach out to the store for further assistance. Since all options have explored, I assumed. That's on the day it's to arrive you were at home or not. Neighbours or it could be with your local post office.

[bun_y]

They still didn't dispatched it.... any thanks from fps things it's working fine for the moment.

[Ogadinky]

Please how long did yours take? Will it reach 45 days before it arrives?

[s24mel]

I was wondering if you have the same issue still..my device been bought last month and fps dropping by 1 after I cut the video. Never happened before...