S24 Stopped 25w Charging

xLixon · ‎11-08-2024

Hi Guys,

I have a little issue with my Galaxy S24. I bought it maybe 3 Weeks ago, and now it suddenly stopped charging. I thought i wasnt charging with any plug and charged it with a wireless charger. Now i figured out that it charges with any charger that doesnt provide 25W. So with my original Samsung 25W charger no charging, except some times where it only charges for a few moments on 15W (fast charging, nod super fast). Now i tried a 20W Plug and it charges. Only fast-charging with probably 15W but it does.

What can i do now? Should i bring it to an service center and let it be repaired or what can i try?

I tried it with 2 different 25w chargers, both original.

Thanks

BandOfBrothers · ‎11-08-2024

Do have a look inside the charging port to check for debris. Use a torch.

Run the diagnostic tool found in your Samsung Members App.

If necessary then yes do let a Samsung Service Centre have hands on.

https://www.samsung.com/uk/support/repair/

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "