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S24 Calendar - Manage calendar issue

(Topic created on: 01-07-2024 07:36 PM)
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Krishan Bandara
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I bought my brand new S24 just one month ago. Everything was fine; the phone is amazing. However, a few days later, I wanted to sync my O365 Outlook calendar with my Samsung Calendar app. I clicked the three bars in the upper left corner, went down, and clicked 'Manage Calendar.' A message popped up saying 'Processing,' showing a busy animation that stayed forever and did not allow any further access.

I tried force stopping the calendar process from the app settings and tried uninstalling and reinstalling the app, but nothing worked.

So any advice to solve this issue would be greatly appreciated !

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4 REPLIES 4
Robin999
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Yes, tapping 'Manage calendars' should bring up another screen as per screenshot. Are you not getting this?1719860066579_1719860066574_0.jpg
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AndrewL
Moderator
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@Krishan Bandara: Please try swiping from the top of the screen to the bottom, then again to enlarge the Quick Panel, and toggle off 'Sync'. Now, head back to the Calendar app > Tap the 3 lines in the top left > Manage calendars. If the issue persists, try tapping the 3 lines in the top left > Tap the cog in the top right of the pop-up window > Manage calendars, to see if you have better luck accessing the settings from here. 

Have you already registered your Office 365 account to your S24? If not, you may wish to head to Settings > Accounts and backup > Manage accounts > Add account, and add the account from here. If you check the account settings, can you see an option to sync your calendar? If so, re-enable 'Sync' via the steps above, then check the calendar app once again. Let me know how you get on.

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hadsar
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I'm having this exact problem as well.  None of these suggestions helped

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Members_7y65Z8w
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Wife has upgraded from a flip 3 to 6. Used Smart things. Calendar has not transferred. When I go to add calendar both Samsung and Google are blue dotted.  Selecting Google, it then takes me to Google login. Using the Google username it states it already knows about this account on this phone and fails. You can go no further. Everything else on the phone is peachy.

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