Recorded video has audio sync issues

[Bagz96]

So I have recorded videos on my s24 ultra and the audio/video don't sync up.. the longer the video is the worse it gets. Can start off absolutely fine but in a 5 min clip they are a good few seconds off... Any ideas?

[BandOfBrothers]

Hello @Bagz96 and may I extend a Warm Welcome to the Samsung Community Forum 👋 

A few troubleshooting steps you could choose to try are >

Ensure a case if one is fitted is not obscuring the mic that is right at the side of one of the camera module lenses. 

This also applies to any fitted camera module glass lens protectors. 

From a forum search >

• https://eu.community.samsung.com/t5/galaxy-s22-series/video-delay-and-not-in-sync. 
• https://eu.community.samsung.com/t5/galaxy-s22-series/sound-lagging-audio-not-in-sync-for-videos. 

One hit from a Google Search >

https://www.reddit.com/r/GalaxyS22/comments/107r59g/can_audiovideo_sync_issues_be_fixed_after_the/ 

A troubleshooting step you could try is >

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

You can send feedback directly to Samsung via your Samsung Members App too. 

If i can be of any further help please don't hesitate to ask  😎