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Not receiving new email notifications from Gmail

(Topic created on: 22-02-2024 11:42 AM)
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Sid13
Journeyman
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I am not receiving any new email notifications from Gmail on my S24 ultra. Sometimes I receive after very long time.

My emails are important to me and I want to be notified immediately. I was using xiaomi phone before and there was no issue with receiving notifications. I am considering to return this phone for which I have to check tons of settings before getting a basic functionality to work.

I have already tried these solutions:

https://eu.community.samsung.com/t5/galaxy-s22-series/no-gmail-notifications/m-p/5235725#M17465

https://eu.community.samsung.com/t5/galaxy-s23-series/s23-ultra-gmail-not-show-all-notifications/td-...

https://eu.community.samsung.com/t5/galaxy-s22-series/not-getting-any-gmail-notifications/m-p/783346...

https://support.google.com/mail/thread/177010458/not-received-push-notifications-since-upgrading-to-...

 

Yes, battery optimizations are turned off.

Yes, all notifications are turned on.

Yes, notification categories are turned on.

Yes, show as pop-up is turned on.

Yes, sync is turned on.

Yes, allow background data usage is turned on.

Yes, I have tried to uninstall, clear cache/data, reinstall updates.

Yes, notify for every message inside Gmail app is turned on. 

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1 Solution


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Solution
Sid13
Journeyman
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In the end I had to

1. remove google account

2.uninstall the updates of gmail app

3. re-install gmail app

4. turn on gmail notifications.

5. Add google account.

6. Sign-in in gmail app.

Problem is solved for now. I wish someone from samsung comments here and fix bugs like these.

I transferred the data from my old android phone. 

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16 REPLIES 16
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Have it to look like this 1708603864677.jpg1708603864694.jpg

.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!
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Sid13
Journeyman
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Yes look like this. Notifications -> All selected.

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Robin999
Samsung Members Star ★
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Have you checked the app has got the required permissions? Apologies if you've already checked. If you've xfered data from a previous device via Smartswitch then try wiping cache partition

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

You can also repair apps from the same boot menu.
lance78
Troubleshooter
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I would try signing out of Gmail and then uninstalling all updates for Gmail
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Sid13
Journeyman
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Arlready tried clearing data/cache and reinstall gmail. Did not work. 

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Sid13
Journeyman
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Well I don't want to clear the cache. I'd rather use a phone half the price and better functionality than this overpriced brick.

I am just hopeless at this point. Why do I have to repair an app which first came pre-installed and then it was updated through play store.

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Solution
Sid13
Journeyman
Options

In the end I had to

1. remove google account

2.uninstall the updates of gmail app

3. re-install gmail app

4. turn on gmail notifications.

5. Add google account.

6. Sign-in in gmail app.

Problem is solved for now. I wish someone from samsung comments here and fix bugs like these.

I transferred the data from my old android phone. 

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Robin999
Samsung Members Star ★
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It's well documented that transferring data from old devices especially via Smartswitch causes some problems with apps. Glad you got it sorted in the end and of course you are by no means obligated to take up any offer of advice given on this community forum. Take care.
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Sid13
Journeyman
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Thank you for your support. 

Can you point me to the documentation about transferring data? 

In my opinion if it's a known bug, samsung should sort that out on priority. You can see in my post, many people have faced such issues in the past. 

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