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No Internet access

(Argomento creato il giorno: 29-05-2024 12:56 PM)
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LDSZ
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Anyone having issues where you can connect to the WiFi but there is no Internet access? 
I have a s24ultra and I'm having this issue. 

But I have a Redmi9A that can connect to the wifi and my laptop also connects. But the s24ultra can't access the Internet for some reason. 

And I've tried all the troubleshooting steps available. It just randomly happened. I've now also checked my Pixel 6 and that also cannot connect to the Internet. But the Laptop and Redmi9A can. 
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25 Risposte
Robin999
Samsung Members Star ★
Opzioni
Network issue? Are you using something that could potentially block it like a VPN etc
LDSZ
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No vpn. And I've tried all the troubleshooting steps available. It just randomly happened.
I've now also checked my pixel 6 and that also cannot connect to the Internet.
But the laptop and redmi9a can connect.
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Robin999
Samsung Members Star ★
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Possibly a temp network issue. Can you reach out to your network provider?
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LDSZ
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Already did reach out they are puzzled how my other devices have stayed connected but the s24ultra cannot connect. Asked me to contact samsung
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Robin999
Samsung Members Star ★
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Did you try to reset all settings yet?

Settings>general management >reset >reset all settings
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LDSZ
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Yup did all of that
Robin999
Samsung Members Star ★
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What's the connection between the Pixel and the Samsung? Strange that it's affecting both at the same time. If you turn one off completely does that allow the other to connect.
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LDSZ
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I can't figure out apart from they are both android14. They will connect to a hot spot from mobile data. But will not connect to the wifi. I've got NowTv they aren't great, but then my other devices are connected fine. I'm going to go out and see if the phone connects to some other random WiFi network.
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Robin999
Samsung Members Star ★
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Good idea. Wonder if the router is the problem?
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