Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Samsung members broken update

(Topic created on: 3 weeks ago)
268 Views
arianwen27
Big Cheese
Options
Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
213 REPLIES 213
Stef333
Explorer
Options

Hi Reylob

Apologies if this has already been answered but I still can't fix this...whether I download from samsung store or play store I keep getting the server response error...have cleared cache and data and uninstalled...it would appear playstore now as same bug for this particular app as the samsung store. Has anyone found a fix? Thank you 

0 Likes
Stef333
Explorer
Options

Morning everyone....seen multiple posts regarding this and was just wondering if anyone had come up with a solution? Seems to be working for some people and not for others.  Regardless of whether I download from the samsung store or the play store I'm still getting the server response error message.  Have cleared cache and data and uninstalled/re -installed.  Thanks 

TheRoyalPenguin
Explorer
Options
I don't think we have a solution yet. I think it's in the process of being fixed. If anybody has something, I'd like to know too.
Thanks.
Allysisa
Troubleshooter
Options

The app is broken now from the playstore server error even after cache partion cleared 

Might be everyone checking for one ui 7 

 

0 Likes
Reylob
Samsung Members Star ★
Options

t is broken now from both, the Samsung Store and the Google Play Store. The version available on both is 5.3.00.9.

We need to wait until Samsung fixes the app.

 


Technology enthusiast, but not related to any technological company.
0 Likes
Reylob
Samsung Members Star ★
Options

It is broken now from both, the Samsung Store and the Google Play Store. The version available on both is 5.3.00.9.

We need to wait until Samsung fixes the app.


Technology enthusiast, but not related to any technological company.
smiley
Samsung Members Star ★
Options

it would seem that on a PC is the only way to access the community just now, if you received the members app update.   A couple of days ago it was possible to uninstall the app and then manually reinstall the version on play store, but now it would appear that version does not work either. 

I would hope a new update to be pushed out soon.

 

Smiley



------------------------------------------------------------------------
User: Smiley
If my reply has been useful in resolving your issues, then please like and 'mark as solution'.
-
My life is full of positives and negatives. I’m an electrical engineer.
------------------------------------------------------------------------

smg1
Troubleshooter
Options
I have just seen that the suspected broken update for Samsung Members is now sitting in the updates in Samsung Store and Google Play Store. 

Or am i wrong and does anyone know if either of these work? 
 
Google play store

image
Samsung Store

image


Tourbillon De La Vie
Samsung Members Star ★
Options

Both of them are broken 

keith30
GrandMaster
Options
None of them work, don't update the app.