Samsung members broken update

[arianwen27]

Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 

[InfiniteRM]

I have done everything recommended and I am still having the issue on my Z Flip 3.

[Joeeye]

I had to try the Google Play Store update to be sure 😬

I uninstalled it now and just installed an apk of version 5.2.03.4

[Brooklin]

So I'm unable to access my Samsung members app at all. Ive cleared the cache, Uninstalled it and redownloaded it, Installed it from Google play, Factory reset my device. Nothing seems to work at all. 

 

[Glenntech]

Best way for now is to access by the website community
For some reason it's affecting lots of people
Think there is a fix in the works

[Brooklin]

I hope so. I have a weekly routine of using the app for my diagnostics check for all my devices.

[Star_girl]

It worked today while everyone was complaining that it was not working, but I logged in to another phone and it i have got this same server -10 error on my main phone and I did not even upgrade the app, but it's working fine on the back up phone. WhatsApp booted me out as well from the main phone which has got the SIM card in and that I have been using for a few days without using the back up phone and it sent the verification code on the back up phone which was now turned off so I had to turn it on again to take the verification code to be able to use WhatsApp on the main phone. Weird behaviour.

[Saintsfate]

Use an apk file of an older version of Samsung Members from apkpure.com .

[shann-Grace]

I can't get on the app either im on website just comes up with error -10 hopefully they'll be an update soon so we can all get back on it. 

[Moh7mm3d]

I did all of that but it still doesn't work

[NILOS94]

Not your fault, its Samsung again. Version 5.3.00.9 is what's showing the server error code -10, you may have to install the previous version as APK. It worked for me and I disabled auto-update on Members until Sam fixes his rookie mistake.