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Help with S24 Message App

(Argomento creato il giorno: 14-02-2024 07:11 PM)
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Ultra20LEDCOVER
Journeyman
Opzioni

When I transferred my apps to the S24 from the S23 it did not send the Samsung app for messages.  I went to the Message App on my new phone and switched to the Samsung Message App (3 dots) as the Default.  When I went to send a message there was no Samsung Message app on my phone.  The Google app did not function.  I had to go back an make the Google  app the default.  I can't find the Samsung (3 dots) message app on either the Google App store and Samsung App store.  Do you have any suggestions on how to solve this problem.  I would prefer the Samsung App to the Google one if there is a solution.  Thanks for any advice.  

13 Risposte
BandOfBrothers
Samsung Members Star ★★
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Hi @Ultra20LEDCOVER 

The Samsung Messaging app should have been already on the new phone as part of the apps that are released on the phone. 

This one. 

Screenshot_20240214_190041_One UI Home.jpg

 

The other Samsung messages app is the rcs option. 

If you swipe up on your HomeScreen and type in messages it should show the messages app. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

keith30
Legend
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It's a strange one. I have it on my S22ultra but when I go to update it it's comes up with the message this app isn't compatible with my operating system even throu I can still use it. Iv'e seen a few posts regarding this before so why it's happening I don't know. Maybe it hasn't been updated yet by the developers. Someone on here might have an answer
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keith30
Legend
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It's not updating somehow. I get the message it in't compatible on my S22ultra. Why I don't know but you can't install it from the Galaxy Store just yet as it's missing from the store. Can some enquiries be made??
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Soluzione
keith30
Legend
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It's not listed in the Galaxy Store?
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Ultra20LEDCOVER
Journeyman
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No it is not on my home screen.  Only the Google message app.  If I go to Apps in Settings it shows both the Google and Samsung App.  If I click on default for Samsung message there is no Samsung Message on my Home screen.  Kind of weird.  Making it the default in settings deactivates the Google message so I am left with no way to message.  I have to go back to Settings and switch the default to Google Message.  It must be a glitch or something.  The Samsung Message App was on my 23 when I transferred all to the S24.  Thanks help just going to have to live it I guess.  

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keith30
Legend
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It's weird as I use it on my S22ultra and now if I try to update the app it comes up with the message' this app isn't compatible with your device' so I can no longer update it and it's now missing from the Galaxy Store so you can't install it anymore. Someone needs to look into it.
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Ultra20LEDCOVER
Journeyman
Opzioni

A few suggestions but nothing that can seem to help with my problem.  I transferred it over from my S23.  When I go to Settings and click on Apps it appears there along with the Google App.  It does not appear on my Home Screen nor App selection box on the Home Screen.  I can set it to Default in the App Setting but there is no App on my home screen to send a message.  Setting it to default also inactivates my Google message app until I reset it as the default.  Has to be glitch in my phone.  I haven't seen anyone else ask about this problem.

Thanks.

 

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Ultra20LEDCOVER
Journeyman
Opzioni

It is not in the Google or Samsung stores.  Plenty of Message Apps with similar appearances but none listed as a Samsung message app.  I wouldn't know where to enquire.  It seems this is not a major issue of glitch, I haven't seen anyone posting an issue about it other than me.  Just going to have to live with the Google App I guess

Thanks

 

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Ultra20LEDCOVER
Journeyman
Opzioni

No it's not in the Galaxy or Samsung stores.  

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