White dot under the main camera lens

[Adi0]

Hi,

So I've had camera protectors since day one and just today I've noticed that I have a white dot, a peck of dust or something beneath the main camera's protective glass. I don't know how it got there, it's probably a factory mistake. I've touched it, tried to feel it, it's not a scratch, I've watched it through different angels and it's beneath the glass. I'm gonna send it to service so they remove it. It's cosmetics, doesn't disrupt the camera's normal function. S24 Ultra, pre-order.

 

[BandOfBrothers]

Have you removed the camera lens protector and it's still present  @Adi0 

[Adi0]

Yes of course, I made sure of that first, I've put a new one to protect it again. 

[UNKNOWNUSERNAME]

Hi, Camera lens protectors are Not recommended, i used one before Although i removed it to use a different case and because of the fact it caused lens glare.

[Playmak3r]

I had the same issue with my S22 ultra. Definitely on the inside of the lens from experience. With the number of units of this phones Samsung ships, there's bound to be some defective one's unfortunately but definitely not acceptable with the price we pay for these things

https://eu.community.samsung.com/t5/galaxy-s22-series/s22-ultra-camera-lens/td-p/5396346?src=ShareBy...

[Adi0]

What happened, did the service center fix it?! 

[DrMips]

It also reduces the light reaching the sensor. I tried one once and took it off. A good quality case will protect it.

[keith30]

Samsung recommend not to use any lens protectors hence why they don't come fitted as standard as they damage the camera especially trying to remove them. Stay clear of them

[Playmak3r]

I traded it in for my S23 ultra. Didn't want to deal with Samsung customer service or have my phone lost in transit. Read a lot of horror stories on here, but you can try your luck getting your screen fixed.

[UNKNOWNUSERNAME]

true that👌