Galaxy S24 Ultra - Tried to create AI generative background but the phone tells me minors are not allowed to use the service!

[Andrewultra]

I have tried to create an AI generative background but the phone tells me minors are not allowed to use the service. How can I get this sorted? It's a long time since I was a minor!

[Franky616]

Am wondering if this has something to do with the problem...

[OzHK]

I've got this problem too

[kryc3k_20_24]

Fix

Go to Google 

https://myaccount.google.com/age-verification

Verify your identity by one of the options shown

[Jase81]

Yes I am

[GoodPlay]

That worked for me. Thank you sir.👍

[Cayle]

I can't open or use AI Art at all. Any fix please? I've cleared cache. Restarted. Nothing. It just goes back to home page

[Franky616]

And for me, thanks 😊

[bazz_s]

This just worked for me. Thank you 👍

[jpprajapati]

Yes i have the same issue my birthday yers is 1992

[Members_JrB5cYG]

Hey guys,

I had this issue too, but I figured out how to fix it. Go to your Google account and try verifying your age with your driver's license or ID card. Then, go to your settings, select your Samsung account, and toggle the synchronization with your Google profile off and back on. That should do the trick!