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Samsung Boost: Cannot claim offer

(Topic created on: 25-01-2024 12:35 AM)
1455 Views
Radaos
Apprentice
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I tried to claim the Youtube premium offer, but all I get is the message: "We couldn't find any eligible devices on your account" 
When I view my Samsung account, the S24 is listed there.

2 Solutions


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Solution
maximusgladiator
First Poster
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I found it mate. The vouchers are in the samsung wallet.

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Solution
RPB100
Voyager
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Yepbgonintobwallet and promotions although the £30 can only be spent in store on games. Can't use in shop for accessories etc.

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10 REPLIES 10
unitedforever
Apprentice
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I experience the same thing... need a fix asap
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Radaos
Apprentice
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Strictly speaking, the S24 is not in the Samsung Boost device list, but the S23 is, so hopefully the website will be updated soon.

Solution
maximusgladiator
First Poster
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I found it mate. The vouchers are in the samsung wallet.
unitedforever
Apprentice
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Cheers mate
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Solution
RPB100
Voyager
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Yepbgonintobwallet and promotions although the £30 can only be spent in store on games. Can't use in shop for accessories etc.
TheDenny
Voyager
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Where is this £30 cashback voucher as I can't seem to find it or anywhere in my Samsung Wallet
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Jam13
Navigator
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Same here, trying to redeem the Disney offer and it doesn't have my S24U under the device list so it Won't let me redeem the offer
Jam13
Navigator
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It was under Promotions for me, along with the Disny offer
Jam13
Navigator
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Found it, under Promotions in the Wallet app (thanks everyone).

Can't redeem it though as it says I already have an account and the offer is for new members only... *****