08-06-2024 03:51 PM
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The microphone on my phone does not work properly, I can't use the audio recorder,I can't make clear calls,not even a clear WhatsApp voice note,I can only make a call with an earpiece, else the person receiving the call on the other side cannot hear me,please help
08-06-2024 05:01 PM
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Forgive the potentially stupid remark on my part, is it possible there's a clear strip of plastic covering that opening?
A few years ago I bought my wife a new Samsung phone and I forgot to remove the plastic covering over the camera lenses. Her photos came out blurry and I naturally assumed the worst.
Just a thought.
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
08-06-2024 09:53 PM
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@Jerry4uche2008 run the diagnostic tool in your Samsung Members App to see if that highlights anything.
If so then ask a Samsung Service Centre to take a look.
Let us know how you get on please.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
09-06-2024 05:45 AM
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I will definitely do that, because I feel it's a software issue
09-06-2024 05:46 AM
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Thanks so much for your feedback, will try this out
09-06-2024 08:46 PM
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Will do as instructed
