β08-06-2024 04:43 AM
β08-06-2024 05:11 AM
Hello and a Warm Welcome to the Samsung Community Forum @cezar0408 π
Daily Driver > Samsung Galaxy sΒ²β΅ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsungβs position.
I'm here to help. " This is the way. "
β08-06-2024 11:16 AM
Is that using camera app? New phone? Contact Samsung support
β08-06-2024 11:17 AM - last edited β08-06-2024 02:38 PM
β08-06-2024 03:06 PM
Hi there, @cezar0408. Thanks for taking the time to post this. Just for the removal of doubt, are you referring to the purple lighting effects in these pictures? I ask that, as some of the arrows seem to highlighting something else (that I'm not seeing).
If so, as I noticed that one of the photos seems to feature the S24 Ultra, can you please confirm which phone you used to capture these?
Please give as much information as possible, so that we have a fuller context about what the issue is and how this is presenting for you.
Moreover, are you able to let us know whether you've tried any steps to address this so far?
β08-06-2024 08:20 PM
β08-06-2024 08:33 PM
Thanks for clarifying this. I've had a look into this matter for you and tested it as well. Whenever you get very close (or "too close"!) to a subject when taking a picture in certain lighting scenes, there is a chance you'll see the laser autofocus IR light kicking in (e.g. the flashing purple light).
If you take your photos further back (e.g. from a greater distance away), I expect you will not see the light.
β08-06-2024 08:42 PM