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Hello πŸ‘‹

(Topic created on: 08-06-2024 04:43 AM)
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cezar0408
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Does anyone have any idea πŸ’‘? I just noticed that. 
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BandOfBrothers
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Hello and a Warm Welcome to the Samsung Community Forum @cezar0408  😎


Daily Driver > Samsung Galaxy s²⁡ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Tourbillon De La Vie
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Is that using camera app? New phone? Contact Samsung support 

cezar0408
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Just the phone camera. Nothing else, no add app
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PaulM1
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Hi there, @cezar0408. Thanks for taking the time to post this. Just for the removal of doubt, are you referring to the purple lighting effects in these pictures? I ask that, as some of the arrows seem to highlighting something else (that I'm not seeing). 

If so, as I noticed that one of the photos seems to feature the S24 Ultra, can you please confirm which phone you used to capture these?

Please give as much information as possible, so that we have a fuller context about what the issue is and how this is presenting for you.

Moreover, are you able to let us know whether you've tried any steps to address this so far? 

cezar0408
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Hello πŸ‘‹
Yes, it is the purple light that is reflected in the images. I took the pictures with the s24 ultra. In the reflection of the other phone's screen, you can see how the purple light measuring depth affects the image quality. Simply, for images taken at a short distance and low light, that aura of purple light appears, even purple dots.
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PaulM1
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Thanks for clarifying this. I've had a look into this matter for you and tested it as well. Whenever you get very close (or "too close"!) to a subject when taking a picture in certain lighting scenes, there is a chance you'll see the laser autofocus IR light kicking in (e.g. the flashing purple light).

If you take your photos further back (e.g. from a greater distance away), I expect you will not see the light.

cezar0408
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Thank you for your reply.
I'm going to factory reset the phone. I've never had this problem no matter how close I took pictures or how dark it was.
I'll come back with the result.
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