Hello 👋 @Members_dvoAEcX
Welcome to the Samsung Community Forum Section for UK and Ireland Members.
Can you please elaborate further 🤔
First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
In the interim if your phone won't charge then check the charging port with a torch to ensure there's no build up of debris and try another Samsung brick and cable.
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/
A Samsung Service Centre can assess the phone.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
