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Faulty S24 ultra Gone Dead on Flight 2 days ago !!

(Topic created on: 01-04-2025 02:45 AM)
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Members_dvoAEcX
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BandOfBrothers
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Hello 👋 @Members_dvoAEcX 

Welcome to the Samsung Community Forum Section for UK and Ireland Members. 

Can you please elaborate further 🤔 

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

In the interim if your phone won't charge then check the charging port with a torch to ensure there's no build up of debris and try another Samsung brick and cable. 

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/ 

A Samsung Service Centre can assess the phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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