Cannot hear caller s24 ultra

[ValenDigital]

After the recent update on the 22/7 I cannot hear callers who call OR when placing an outbound call I cannot hear them.

It was fine previously and no issues. Only seemed to happen after the recent update.

Funnily enough if you switch from 5g/4g to 3g it fixes the issue straight away. I also noticed that it's running hotter than normal after the last update. Again turning to 3g or turning data off seems to fix that.

Anyone else having the same issue?

Fyi. Using Vodafone in the UK

UPDATE: turning off 5G and using 3g (maybe 4g) fixes this OR in my case resetting your network settings permenantly fixed it for me.

UPDATE 18 SEP 24: So thought the issue was fixed BUT it's resurfaced. Since yesterday morning it's happening again (more so after last 6.1.1 update) switching to 3g fixed this but going back to 5g callers can't hear me. What a joke. Top of the range phone and callers can't hear me!! Vodafone is useless too. Already reset settings, using a new sim etc... paying for something that I cannot use....

[tessmum]

Thanks I'll give it a go

[peterod]

I'm having the same issue on my S24+. There is no sound from the caller end, even if i switch speaker on. The caller can hear me perfectly fine

[karislauren]

Also having this issue.

[ValenDigital]

Follow the steps I took (in this post) and it should fix it 😁

[Nicole2k24]

Have you managed to resolve this mines gone the same today. I have tried everything in this post

[Homer15]

I've tried it on mine with no success

[Homer15]

I've tried resetting mobile settings and it's not worked any other suggestions please

[ValenDigital]

Try calling your network provider. May be an issue on there or they can debug I.e. sim issues or network settings issues.

[Twinning]

I have the same problem. S24 ultra on Vodafone. Doing the reset of mobile network settings did not fix my problem.

Switched to 3G and it works fine now.

[mattvchis]

Switching to 3g works for me too. What's that about?!