Battery on S24 Ultra

[ash257]

Hi All, I've noticed that the battery on the S24 Ultra can drain significantly even with average usage, has anyone else experienced/noticed this? Considering the phone has a 5000mAH battery and a more efficient chipset, I was expecting a lot more, would like to know your experiences and any suggestions to improve battery life

[Philbr58]

If you used smart switch, clear the cache partition.

[T457]

My battery life is excellent

[davehorne]

The general rule is to allow your device to learn your usage which takes a few days or more. 

My S24 Ultra battery is working as well as my previous one that was in my S23 Ultra.

 

[BandOfBrothers]

@ash257 have a look in your Device Care Section under Battery to see what's using your battery. 

If I can be of any further help then please don't hesitate to ask.  😎 

[Shujrah]

Battery is terrible on the device, SOT on my device is just 4-5 houra with minimal usage no games or videos.

[GreaterGalaxyUK]

I have had my phone since 24th Jan. I can easily get 9-10 hours screen time, sometimes. I also can go a day and a half without charging. The phone will take time to learn your usage. I do not really watch movies for hours or play games on my phone.

[kevrizz1999]

Same

[Shujrah]

The learning time is over, I have done a full reset and I haven't used the smart switch. Still the same 😳

[GreaterGalaxyUK]

Contact Samsung Customer Support via this Members App or Samsung Website.