10-02-2024 09:49 AM
10-02-2024 10:06 AM
Hi @Pipparoo
The video needs to be approved, I also have a S24 Ultra, I will try to replicate your issue, after I see the video.
10-02-2024 10:18 AM
10-02-2024 10:18 AM
10-02-2024 10:37 AM
I cannot see the video yet. I do not think Samsung does not want to post it. It has to be approved by a moderator and usually it does not happen very quickly on the weekend.
I can see the banding on your picture. Is that an app? I will try to create a picture which does not have banding and see it on my phone to see if it shows banding. I will report back.
Saying that, that could be another software issue that gets solved with a new firmware update.
10-02-2024 10:43 AM - last edited 10-02-2024 10:43 AM
10-02-2024 11:03 AM - last edited 10-02-2024 11:31 AM
I created this picture using an image editing program for testing. It is not a screenshot.
I also visited the website you posted, I had created the picture already.
Your picture shows more banding than my screen. I could see some on mine, but I do not think that this is a fault. I think that it is teething problems with a new phone. This sort of issues usually get sorted pretty quickly.
And just to be clear, this is my personal opinion, I do not work or I am affiliated to Samsung in any capacity, so I cannot tell what Samsung will do.
10-02-2024 11:23 AM
10-02-2024 11:29 AM
I am sorry if I was not clear the picture I posted was created by me, using an imaging editing program. It is not a screenshot of my screen. I will update my post.
I created the picture because I wanted to be sure that it is free of all banding and not something related to data transfer from a website. Browser usually download an initial preview that gets better when the whole page is available. Or a picture that already has the banding.
10-02-2024 11:36 AM