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Android auto

(Topic created on: yesterday)
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Ethanhartley
Apprentice
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Ive recently changed from apple to a samsung s24 ultra and i cant get android auto to work.
Tried a usb a to c cable tried with a diffrent car nothing seems to be working
Both cars just say connect usb. The phone does charge whej plugged in
17 REPLIES 17
AndrewL
Moderator
Moderator
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@Ethanhartley: Are you making sure to enable Android Auto before connecting your Galaxy S24 Ultra to your car? For clarity, this can be done by heading to Settings > Connected Devices > Android Auto > Follow the on-screen prompts. 

If you are enabling Android Auto then, when you next connect your phone to your car via USB, swipe down from the top left of the screen to open the Notification panel , tap on the USB connection notification, and ensure that the Android Auto option is selected.

Ethanhartley
Apprentice
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This is all i get when i click connect a car1760012937109.jpg
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Ethanhartley
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And always said connect usb when it is connected
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Obsydian
Samsung Members Star ★★
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Does you car support Android Auto, there are some brands that don't or even charge for it.
I think the cable is your issue, it maybe just a power not data.

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Ethanhartley
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Ive tried it on both a peugeot 308 and 208 and both show the andoid auto app on the screens. Ive tried 10 diffrent cables even the one from the phone box
Apple carplay worked on both
lminvti
Samsung Members Star ★
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Hi there 👋

Have you tried go to settings > apps > android auto > 3 dots on the corner > uninstall updates try connect it again and install any updates prompted on the screen.
Obsydian
Samsung Members Star ★★
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Those 10 might all be power and not data cables, it sounds silly but I found USB A to A or C the problem ones.

2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY:  ZFold7, Watch Ultra, Fit3, Buds2 Pro, CL Ace 2, BT-W6, 20,000 PB, Smart Tags
FAMILY: ZFlip7, ZFlip6, Watch8, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFold6, ZFlip5, ZFlip4, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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Ethanhartley
Apprentice
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Yes i tried uninstalling and redownloading with updates didnt work
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lminvti
Samsung Members Star ★
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Have you tried uninstall android auto, go to developer settings turn on usb debugging reinstall the Android auto and plug it in ?

To enable developer settings:
Settings > about phone > software information > tap on build number 7 times and developer option should appear in settings.
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