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Wifi calling issue

(Topic created on: 04-04-2024 02:11 PM)
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Geehome
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  • I use WiFi calling at home as bad signal in the house. It has stopped working I think possibly since update yesterday. Have been through all the suggestions on the support bot but still not working. Driving me mad anyone else had this problem?
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32 REPLIES 32
Geehome
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This is my setting1712252593151_1712252593143_0.jpg
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Robin999
Legend
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Long press on that icon and choose wifi preferred1712252875610_1712252875602_0.jpg
Piper123
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There used to be a setting option for WiFi Calling Preferred but it appears to have gone walkies. Can't find it.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Piper123
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One option that might work (no promises).....

Turn on Airplane Mode
Then turn on WiFi

See if that fixes the issue when you are at home. Obvs you'll need to turn airplane mode off again when you leave the house. 🤞
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Geehome
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Yeah I can't either
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Geehome
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Don't seem to have that option
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Robin999
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With the wifi calling setting toggled on you should be seeing the calling preference option. Tap on this then choose wifi preferred.1712253206324_1712253206319_0.jpg
Piper123
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Final throw of the device here....

Swipe down from the top of your screen to bring up quick access menu, find WiFi Calling and turn on from there instead of from the Phone App.

Some users on Reddit suggest it works differently but I'm not sure either way.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Geehome
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No this is what has disappeared after update
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Geehome
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Yeah tried that as well
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