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Wifi calling issue

(Topic created on: 04-04-2024 02:11 PM)
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Geehome
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  • I use WiFi calling at home as bad signal in the house. It has stopped working I think possibly since update yesterday. Have been through all the suggestions on the support bot but still not working. Driving me mad anyone else had this problem?
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32 REPLIES 32
Robin999
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I had to re-enable mine. Swipe down from top of screen and tap on the WiFi calling icon.1712236966095_1712236966088_0.jpg
Piper123
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If you aren't able to see the enable option in the phone app, you may need to ask your network to reprovision it again.
S24 Ultra
Geehome
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It is turned on but not working and no little phone symbol at the top of the screen
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Geehome
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No I can see it and it is turned on
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Geehome
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Spent over an hour with tech support in the end the only option was a factory reset which I've done and still not working and having to cope with reinstalling everything now. Getting annoyed...
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Piper123
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I'm assuming you have no mobile signal hence WiFi calling seen not to be working?

What happens if you use another phone to call yours? Does the call come through?
S24 Ultra
Geehome
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Very poor signal in my house one call today not cone through at all and several did come through but such poor signal could not hear me and vice versa
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Piper123
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If a call can get through (even with poor signal) then unless you've got WiFi calling preferred it won't come in via WiFi calling.
S24 Ultra
Geehome
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It used to how do I change it to WiFi preferred do you know?
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