30-03-2023 06:51 PM
30-03-2023 08:30 PM
30-03-2023 08:45 PM
30-03-2023
08:47 PM
- last edited
31-03-2023
10:06 AM
by
AntS
Trying to attach the pic here
30-03-2023 08:47 PM
31-03-2023 10:16 AM
31-03-2023 02:29 PM
31-03-2023 03:16 PM
Can you compare the IMEI numbers to argue that they're not looking at the right phone?
31-03-2023 03:32 PM
01-04-2023 02:43 PM - last edited 01-04-2023 02:48 PM
That's completely unacceptable. At the very least they should have to prove it's the same phone by the IMEI number and then argue with you about whether it was damaged. If they don't prove it's the right phone then they could have made a mistake. Where is this trade in center?
Edit: NVM I looked them up on Google. They sure have a lot of bad reviews but a couple of them suggest they were able to get through it after complaining to Samsung. As in your deal is with Samsung not them. I would follow up with Samsung about being extorted.