Software problem

[Anonymous User]

My Galaxy S23 has slowed down after the February 2025 update, I immediately cleared the cache, then ran App Booster and in the last hope that it would be fixed, I went to factory reset, but it was useless, I ask Samsung developers to eliminate this problem in the next update...

and don't sacrifice the Galaxy S23 series for the sake of selling the Galaxy S25 series, I understand that this was done so that we can move on to the Galaxy S25, but I paid for this phone a year and two months ago, and it's unfair to treat your fans like this

Software bug or business policy?

I am a Galaxy S23 user and Samsung fan, and I have been with Samsung since 2013, starting with the Galaxy S4. This is my opinion, and is not an anti-advertisement.

[Tourbillon De La Vie]

Slowed down how 

[Anonymous User]

In some places they work intermittently and as was written in another article, I seem to be using a 90Hz screen, yes it has slowed down, and my phone is no longer under warranty and I can't confirm with the service center.

[johnz237 · Accepted solution]

Samsung does not slow down models to sell the next, in my opinion. It makes no logical sense, especially with stricter rules now.

Go to the Members app, support, feedback, and make sure to check the box to send diagnostics so developers can see what is happening.

[Anonymous User]

I wrote to them and they said they were powerless remotely and said bring it to a service center, but it is no longer under warranty. How can I see and use what you said in a video version? Maybe I didn't mention the diagnosis.

[johnz237 · Accepted solution]

Submitting feedback with system logs will show if anything needs fixing in future patches.

[Anonymous User]

Are you talking about these lines ? << Send system log data • Send a system log to help resolve your questions. >>

[Anonymous User]

Thank you very much for your help, you did everything you could.

[johnz237]

Yes. Final question. When you say cleared cache do you mean app cache or system cache partition where you go into the recovery menu?

[Anonymous User]

system cache partition