Error B7002 Cannot Purchase

[Arodri309]

Hello, has anyone else experienced this problem? I have been unable to buy anything from the store for over a year now. I have checked on forums, cleared the cache, preferences, reset payment methods, deleted and installed the app multiple times and nothing, the B7002 error persists after every attempt. I am very interested in the discounts they offer, unlike the Play Store with their rewards program.

Anyone else having this problem?

[Tourbillon De La Vie]

Did you contact Samsung customer support 

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

B7002 usually indicates there is either a problem with the payment method or the account is flagged as potentially fraudulent.

Payment Method - main thing is to check billing address matches that of your payment method.

If none of the above, call Samsung Customer Services and discuss