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Network issues after ui7 software update

(Topic created on: 3 weeks ago)
229 Views

I have this problem too

jam3s1996
First Poster
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Im having network issues and battery issues after updating to latest software on my s23 ultra , I've tried factory reset , reset network settings, cleared cache partition, is there anyone else that's had issues with this new update
Cheers
James
6 REPLIES 6
1Adam1
Voyager
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you tried contacting your network provider?
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Bindex
Helping Hand
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Do you have a second device to test your SIM card in?
MrBindex | Tech enthusiast
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Tourbillon De La Vie
Samsung Members Star ★
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Contact Samsung support via Members app and let them deal with it 

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JenPh
Journeyman
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I'm having the same issue, I contacted the support team, but didn't get much help
itsmechrissy
Pioneer
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I woud recommend force restart you device. Hold volume down and powerbutton till your phone is fully off NO DATA WILL BE LOST
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xter94
Helping Hand
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Bonjour,

Il y a bien effectivement 2 problèmes majeurs :
- l'un concerne les réseaux où la perte du réseau est fréquente (aucun pb avec la version précédente d'Android (mais pb déjà rencontré sur d'autres versions d'Android et 6 mois ont été nécessaires pour avoir un correctif efficace...

- l'autre concerne effectivement la batterie qui de vide de manière anormale... 

Translation

Hello,

There are indeed two major problems:
- one concerns networks, where network loss is frequent (no problem with the previous version of Android, but the problem has already been encountered on other versions of Android, and it took six months to get an effective fix...)

- the other concerns the battery, which drains abnormally...


Mon smartphone : S23 Ultra 512 Grey exclusive
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