Samsung s23 Ultra Lagging Animation Problem

[Svilen1]

Good afternoon,

I bought s23 Ultra, and I paid 1500 euro for it. It is suppoused that this phone is the fastest at the market now. However there is a problem, which I suppoused that will be fixed after the first update. But after this update the problem was not solved at all. That’s why I decide to write you and explain what is the problem in order to fix it as soon as possible.

I am the man who use the gestures on the phone more than 4 years. This was the first thing that I done when I bought my phone. I installed the apps which I use like facebook, messenger, viber and whats up. This is the only thing that I use on the phone. The special gestures which are “swipe from sides and bottom”. When you are on this type of gestures and stops to see “gesture hint”, when you close the application, on which the keyboard is shown on the display, the animation lagging and it is very irritating. This problem shows only when the keyboard is shown on the display and “gesture hint” is stopped. I tested this on more than 15 phones from the series s23 and the problem is the same on absolutely all of phones. It is just unforgivable to pay 1500 euro for the phone, which lagging at such usual things like close the application.

Please, make update as soon as possible to fix the problem.

Thank you in advance.

[Risky24]

Hey, do you mind explaining what you mean by "gesture hint stopped?"
I am trying to reproduce the issue and all is fine for me but I think I'm missing a certain condition. I've opened the keyboard as though I'm writing a message and swiped back to the home screen and it does so normally. Do you mind explaining a little further?

[Svilen1]

Check the photo

[Svilen1]

 

[Svilen1]

make it like this and try to close application with opened keyboard and you will see how animation lagging

[Risky24]

I also did this and mine works as intended. No lag or stutter.

[Svilen1]

very strange i tried this on at least 15 phones from this series they all do this

[Risky24]

Yes, i did and mine closes smoothly. There isn't any lag or stutter.

[BandOfBrothers]

I sometimes find that some issues can be attributed to how a person sets up their phone's,  which apps they use and what app preferences they use along with themes , Icon packs, wallpapers and launchers other than Samsung One Ui which can occasionally cause such issues.

And we know that the act of transferring information from one phone to another can occasionally cause glitches.

Samsung Smartswitch has been known to be the culprit occasionally. 

People also take the choice to download software such as apps via apk files which can cause issues.

For those that are struggling with their phone's I'd suggest to try >

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• Back up and Factory Reset but do not use your back up to set up the phone but instead set it up as a fresh phone and see how it goes.
• Stop using apk files , themes,  Icon packs , wall papers and 3rd party launchers as a process of elimination.

[Svilen1]

I tried what you said nothing changes. I even reset the phone to factory settings nothing changes. In safe mode there is no difference. Not to mention that I have tried on more than 15 brand new phones from the series S23 that have absolutely nothing installed and the problem is the same and with them. No matter what I tried, it doesn't get better in any way. It just lags the animation and that's it.

In my opinion, Samsung should just release an update that solves the problem, because I tried it on at least 15 phones and all of them had the same problem.