27-02-2023 11:57 AM in
27-02-2023 01:35 PM in
That's not good @BobMoss
Can you put the phone into Safe Mode > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
Also try > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
If that does not help then run the diagnostic tool in your Samsung Members app.
Unfortunately if none of the above helps and as a last resort a back up and Factory Reset does not help then you should look at having the phone swapped out under any relevant Cooling Off Period.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-02-2023 01:39 PM in
27-02-2023 02:02 PM in
27-02-2023 02:10 PM - last edited 27-02-2023 02:14 PM
28-02-2023 09:53 PM - last edited 28-02-2023 09:53 PM
After having wireless coil misalignment problems with my previous S22 Ultra if you having the above types of issues and they are recoccuring then return the phone whilst you can and get an exchange. The phone is likely faulty and it's very unlikely a software patch will fix it.
I've had one or two times over the past month that my S23 Ultra has refused to wireless OR wired charge. A reboot seemed to fix it and I've not had the problem since. If it's reoccuring then it's faulty.
07-06-2023 04:52 PM - last edited 07-06-2023 05:17 PM
Put my S23+ in Safe Mode and started wireless charging again.
How do I go about pinpointing the app or config setting that is affecting the wireless charging?
Thank you !
UPDATE: It was the Fast Wireless Charging setting. I had turned it on and -maybe- the charger can't handle it. Turned it off and wireless charging is working again.