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S23 ultra Screen has turned green and keeps flickering after the recent update.

(Topic created on: Thursday)
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Shuaiba
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I'm facing too many issues since the recent update.

After I updated the software recently, my phone has a lot of issues

The screen has turned green and the AOD is always on even after turning it off multiple times. While charging the screen is on with high brightness and the screen also keeps flickering.

I have tried rebooting several times. 

Changed all the settings. Turned off eye comfort shield, change display setting and everything. Still the screen is same

 

Can someone tell me what am I supposed to do?

@Samsung @ samsungs23ultra

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Tourbillon De La Vie
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Wipe the phone cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If still flickering contact Samsung support 

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Shuaiba
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I have cleared the cache.. but the issue is still the same 

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BandOfBrothers
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A very last resort could be to back up and factory reset. 

If that fails Can you let a Samsung Service Centre have hands on with your phone @Shuaiba 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "