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S23 ultra Screen has turned green and keeps flickering after the recent update.

(Topic created on: 27-06-2024 06:08 PM)
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Shuaiba
Apprentice
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I'm facing too many issues since the recent update.

After I updated the software recently, my phone has a lot of issues

The screen has turned green and the AOD is always on even after turning it off multiple times. While charging the screen is on with high brightness and the screen also keeps flickering.

I have tried rebooting several times. 

Changed all the settings. Turned off eye comfort shield, change display setting and everything. Still the screen is same

 

Can someone tell me what am I supposed to do?

@Samsung @ samsungs23ultra

13 REPLIES 13
Tourbillon De La Vie
Samsung Members Star ★
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Wipe the phone cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If still flickering contact Samsung support 

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Shuaiba
Apprentice
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I have cleared the cache.. but the issue is still the same 

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BandOfBrothers
Samsung Members Star ★★
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A very last resort could be to back up and factory reset. 

If that fails Can you let a Samsung Service Centre have hands on with your phone @Shuaiba 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AshtabS9Ultra
Mastermind
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My advise although this isn’t really a solution is wait for July update. My wife’s s23 is behaving badly it keeps logging her out of stuff and it really struggles to charge. Phone was perfect prior to the update 

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Nida Khan
First Poster
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I have the same issue 

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rmahfouz
First Poster
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Same. I noticed that it tints green whenever the scene is dark too.

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madzenoth
Student
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Same noticed it started today
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MoonPapers
First Poster
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Just had it happen to me today

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Debbie Mattingly
First Poster
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I'm having the same problem and it just started 4 days ago right after I completed updates.