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S23 Ultra - Connect to WiFi but no internet/constantly dropping out/Wifi6 issue

(Topic created on: 10-02-2023 08:49 AM)
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Chistery
Voyager
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Anyone else seeing issues with Wifi6 on their S23 Ultra?

My phone will connect but then stop passing data until I disconnect and reconnect. The same SSID is fine on my S22 Ultra and all my other devices. I have tried to reset the network connections and all that, but keeps happening.

Changing to my 2.4Ghz SSID is fine, but a lot slower.

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203 REPLIES 203
Bezbozny
Explorer
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Same problems here with my Asus mesh wifi 6.

The recent update did not change the situation. Keeps saying no internet available and an exclamation mark displays next to the wifi icon

Bezbozny
Explorer
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Same problem here. Samsung better fix this fast.... No change after applying the latest update.

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avenged
First Poster
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Facing the same issue as well on both mine and my wife's brand new S23 Ultra.

TP-Link WiFi 6 router. Constantly getting the "Connected with no Internet" problem. I've tried every single system tweak suggested in all the Internet threads, rebooted my router. Nothing works. I'm on a single router so my signal isn't even jumping between nodes. No other device has any issues with this router so the router itself is working perfectly fine.

When I swap back to my older TP Link WiFi 5 router, the phone stays constantly connected to WiFi with no interruptions.

I can only conclude that the S23 Ultra has a persistent bug with connecting to certain WiFi 6 routers on the WiFi 6 protocol.

Samsung needs to take this seriously and roll out a fix for this. Not being able to connect to WiFi is a pretty big deal.

In the meantime, anyone know how to disable the WiFi 6 standard on the router and force it to broadcast in WiFi 5? 

SGSGSGSG
Journeyman
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Same issue from Singapore. Done factory reset too besides all the static, MAC or whatever, but still can't fix.

1 more issue I've discovered. It's with the Astrography function in expert raw camera. Tried taking photos with this function and everything seem fine till I tried to upload to LR app. Basically it shows black photo that were taken using this astro mode in expert raw camera. But when goes into gallery, the photos looks normal. Just couldn't load into LR app for editing. Funny thing all other raw mode are working fine, ONLY astro mode with issue. Had arranged an appointment to the service centre tommorrow, will try to update. 

Frustrating....

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PaulthePirate
Explorer
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Same problem here.  S21 ultra and s22 ultra along with multiple Samsung tablets and TV's on the same network, plus 30 other devices work perfectly.  The ONLY device that has constant issues is the S23 Ultra.  There is absolutely something wrong with how this device connects to wifi 6 and hops between APs. No idea how a problem this bad got through QA.  

BakerBoy12
First Poster
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yup same exact problem here s23 ultra wifi 6 router with ap's and wifi keep randomly disconnecting or connected with no internet.. This needs to be fixed ASAP!

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RicardoU
Student
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I'm facing the same WiFi6 connectivity problem, but with S23 (not Ultra) - every other device, including S22, S21 and several notebooks and iPads are working fine here.
Using Asus AX88U with latest firmware. Clearly there is some issue, most likely on S23's wifi drivers.

I've played with channels and other configurations without success. No WiFi6 today. Waiting for Samsung support solve this!

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RogMorg
First Poster
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I am having trouble too with Google Nest and 
S23U.  I searched for Google Wifi Provisioner, and only found one from Elpas solutions

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Mike S1
First Poster
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Having same behavior since day of having my S23 Ultra.  Previous phone, S21 5G never had any issues nor do any of the other 7 mobile devices. 

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RogMorg
First Poster
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This isn't only Wifi 6.  I have a Google Nest setup and have the same problem.

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