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S23 Ultra - Connect to WiFi but no internet/constantly dropping out/Wifi6 issue

(Topic created on: 10-02-2023 08:49 AM)
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Chistery
Pathfinder
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Anyone else seeing issues with Wifi6 on their S23 Ultra?

My phone will connect but then stop passing data until I disconnect and reconnect. The same SSID is fine on my S22 Ultra and all my other devices. I have tried to reset the network connections and all that, but keeps happening.

Changing to my 2.4Ghz SSID is fine, but a lot slower.

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200 REPLIES 200
Lena0874
Student
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Yes! And it's annoying. I have never had this problem with none of my other galaxy's,  but my Ultra 24 keeps falling out. And it's not only at home, but everywhere I'm connected to wifi.

I've tried to get help from my local support, but they didn't know. Never heard of it.  I have tried to Google it, but can't find anyone to help me.

Roman Shchekin
Journeyman
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Problem is NOT fixed. Still facing WiFi issues, described here. Reboot of my phone (NOT router) helps so I guess it's software problem. When it will be acknowledged and fixed?

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Analyzer52
Journeyman
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Problem was fixed a very long time ago. You need to make sure your phone is fully up to date and there is not another problem with your internet setup. That's why this thread is dead is because it was fixed. 

Lena0874
Student
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My phone came with this problem. It is fully updated and restarted several times, but the problem is still there. 

Roman Shchekin
Journeyman
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I'm pretty sure that everything is right with my WiFi setup. iPhone, OnePlus phone, MacBook, Redmibook (with AMD, Linux and custom WiFi driver exactly for it's chipset) work fine. Only Samsung phone is having connection issues which are fixed instantly after reboot (of phone, not WiFi router or anything else). 

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Members_AVwsHN5
First Poster
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The problem is not solved at all. Still having this issue with my S23 FE...

Analyzer52
Journeyman
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The problem has been solved that is why this thread is dead. Check to make sure your phone is fully up to date. 

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Roman Shchekin
Journeyman
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> that is why this thread is dead

The fact people (you included) post new comments here means exactly opposite. 

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Analyzer52
Journeyman
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Who is posting here? 

I'm simply responding because I get an email notification that someone has posted, rather than ignore it like most, I respond.  I guess the fact that this thread is 20 pages long and the other 19 pages worth of people, just magically went away because the problem wasn't fixed 🤔. It's also marked solved at the very top. There have been two people to report this problem in the last 6 months out of the 100's of thousands of people that own this phone. I guess those two people got it right and the rest of us got it wrong. 🙄

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Roman Shchekin
Journeyman
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I appreciate your responses. For me this is very basic expectation from support team - to answer tickets. But if you are the only who cares, you deserve thanks, anyway. 

But I still can't agree with you. Problem is fixed completely means no one is facing it anymore. This problem is fixed partially. Seems that bug is still there though most scenarios are fixed. I have 15+ years of commercial software development experience, I know what I'm talking about. So please, acknowledge the bug, reopen ticket, notify development team and so on. Please.

P.S. I had to disable WiFi to post this answer after coming back to home... Again...