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S23 ultra camera Freezing

(Topic created on: 2 weeks ago)
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eljefe90
Explorer
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Anyone else having issues with the camera freeze and app crash? 
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6 REPLIES 6
Robin999
Big Cheese
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All good here. Ensure your device has all the available updates.

However, If you've recently updated and are experiencing these issues then try wiping the cache partition

You will need to plug into a working device or pc/laptop.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
eljefe90
Explorer
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Thank you Robin had a update today so will keep an eye see if it continues since this or is fixed. If not I will give that a try thanks for your help!
Robin999
Big Cheese
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You're welcome. I hope it fixes it too.
eljefe90
Explorer
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Thanks!!
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AndrewL
Moderator
Moderator
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@eljefe90: If you experience further issues then you may wish to try heading to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data, then press and hold the Side button > Restart. This will refresh the software and resolve any related performance issues.

eljefe90
Explorer
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Thank you Andrew I will try this also if it continues appreciate your help!
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