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S23 One UI 6.1 update ERROR

(Topic created on: 29-03-2024 01:56 PM)
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Moscow
Journeyman
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after i have updated my phone to 6.1 from 6.0, i cannot leave the Welcome to one ui 6.1 screen. on the third screen it doesnt have any place to go next or finish the welcome page. I cannot do anything in my phone. PLEASE help me im gonna go mad. It doesnt let me do anything before i finish that welcome screen. 

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33 REPLIES 33
Members_JaWuiWt
Student
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Change the language in your settings through google assistant. It worked for me!

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Members_JaWuiWt
Student
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Change the language in the settings through google assistant, then it should work again

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Options

It’s finally resolved itself, apparently the only thing you can do it wait. Waited about 5-6 hours. 

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Nivle
First Poster
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I had the same problem too and was to go through the welcome screen. The reason why the "Next" button cannot be pressed is because the button itself is not where they show the "Next"button. 

So, I tried to click around the "Next" button and I was able to go through the welcome screen. Hopefully this helps.

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klmnopqrstuvwxyz
Apprentice
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Hey, I'm having issues after completing the 6.1  updated.

my screen says 

Welcome to One UI 6.1 

I select expore

then it says advanced intelligence 

I select more

then it says next

I select next

the last screen says Samsung account policies updated. To continue, agree to our updated privacy notice, but I have nothing to select. If I select to privacy notice it says 404 errors. 

Can you please help me?

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Brindabellas
Student
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I have the same problem

 

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Binu
First Poster
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Power off your mobile and remove sim

Then restart your mobile

Everything works...

 

 

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Binu
First Poster
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Power off your mobile and remove sim

Then restart your mobile

Everything works...

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Binu
First Poster
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Power off your mobile and remove sim

Then restart your mobile

Everything works...

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rasjay
First Poster
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SO I had this exact same scenario, I'm currently in the office and connected to the wifi. I had to step outside the building, restart my phone, and it somehow connected me to my data after being disconnected from the wifi - I was able to accept the agreement and I got in my phone!! I hope this works for everyone. 

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