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Proximity sensor NOT working!

(Topic created on: 06-01-2024 09:46 AM)
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BigPhil77
Explorer
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Does anyone else having the problem of the Always On Display not turning off when in your phone case or your hear pressing on-screen buttons when you make a call? Well it could be due to your proximity sensor NOT working like mine! I've ran all the built in tests & they say there's no problem with the proximity sensor indeed the screen display does go off when I put my hand over the sensor but that is the only instance the Proximity sensor works! I've also tried the various workarounds but none seems to work & Samsung have little interest in fixing the problem also along with the phone not being able to cast to my Google TV or indeed cast to anything but that's for another day! 
5 REPLIES 5
AshtabS9Ultra
Mastermind
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The AOD never turns off it just dims. It's a feature that's been missing for years. It uses such little power when on its dimmest in your pocket I gave up caring. As for phone calls that is another annoyance sometimes depending on if you locked your phone or you had it on speaker when you come to wake the screen you either have to press the button or double tap the screen. Again I just got used to it. As for casting not sure what issue you having there casting always been great for me. What happens when you try?
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BigPhil77
Explorer
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Casting to Chromecast is not working for any Samsung galaxy S23 Ultra & AOD should always go off in your case when the proximity sensor is covered that's what the proximity sensor is designed to do
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AshtabS9Ultra
Mastermind
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Is this a samsung case? I have had mine in 3rd party cases and it still behaves the same and dims the AOD.
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BigPhil77
Explorer
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No it doesn't dim it's supposed to go off with the proximity sensor it makes no difference what make the case is Samsung have basically messed up with the ONE UI 6.0 update there's so many bugs & glitches its a joke what I'd like to know is in beta testing casting, proximity sensors & other bugs where working fine in Beta testing but why now it's been rolled out they no longer work!
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AshtabS9Ultra
Mastermind
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Fair enough, I know I have heard loads of issues about 6. Although I got to be honest my phones been spot on. Its the watch that has most bugs for me
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