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In-call volume too low on S23 + phone

(Topic created on: 21-03-2023 01:17 PM)
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Troutbeck22
Journeyman
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I've tried adjusting volume on sliders and have tried increasing volume during a call but it is still very low. Any suggestions gratefully received. Thankyou 
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20 REPLIES 20
Troutbeck22
Journeyman
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Thankyou for all your suggestions. Unfortunately nothing worked so called Samsung tech guys. They said it was a fault so have sent it back.
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BN44
Pathfinder
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I hope they're covering it under warranty? I hope you have a better experience with your replacement unit. It really is a very good phone.

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Troutbeck22
Journeyman
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Hi Yes, they have replaced it. I'm really liking it thankyou. My old phone was the S9 so quite a big step up !
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Kiatster
First Poster
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I have the same issue too. 😞 23+ ultra during call the volume is very low. Have max all setting but still can't heard the voice clearly. 

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Troutbeck22
Journeyman
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I tried everything to fix the issue but in the end I had to send it back. The replacement phone is better but still not as good as other Samsungs I've had.
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Members_8tP48zK
First Poster
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Blimey. How is your hearing? Even on the lowest setting I find the in-call volume to be way too loud. I have to hold the phone away from my ear. I was googling to try and find a solution when I came across your post.

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Lolz84
First Poster
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Heya, signed up just for this.
I have the same problem. It happens to me with ANY app that has the option of calling.

WhatsApp, Zoom, Telegram, The phone app by samsung. Just ANY calls. All other audio is absolutely  fine. It happens with TWS headphones and without any headphones. 

I'm on UI 6, but I don't know if it has anything to do with it.

 

Have you found a solution to your problem?

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Kiatster
First Poster
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For my case, I fixed by remove the screen protector. The screen protector shifted abit and blocked the speaker.

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Troutbeck22
Journeyman
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My hearing is fine since you asked. Just because your volume is really loud doesn't mean that mine is. I sent my phone back .... turns out there was a fault.
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Troutbeck22
Journeyman
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I ended up sending my phone back. Turns out there was a fault. Good luck with yours.
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