Calls cutting out.

[Kirstyl0u]

Very annoying issue where the people im talking to on the phone cant hear portions if what I'm saying because the phone keeps cutting out.. I've cleared data and cache on phone app, reset network settings, reinserted sim, and restarted the phone. Nothing has worked. Please help. 

[Kirstyl0u]

Bixby is already disabled. Thank you tho.

[-Robot-]

I would reach out to Support and see if they can help. You can reach them via the members app

[Kirstyl0u]

Is it the same support as on their website? As they are and useless. I spoke to 5 separate "experts" and got 5 different answers when I was buying this phone. Ironically, every answer was incorrect. So it's left me with no faith in their ability to help.

[-Robot-]

I am not sure but I submitted an issue with them a while back and they got back to me asking me to send them my logs which you can obtain through members app and they was helpful, give it ago?

[Kirstyl0u]

Will do thank you

[Kirstyl0u]

Did you use text chat or remote support?

[-Robot-]

Chat

[snooze100]

Samsung Galaxy A13.....I've put a new sim in, installed latest updates....Still keeps doing it.....🤔

[Kirstyl0u]

Im so upset and don't know what to do at this point.

[njeatwell]

Did you get a fix to this issue, as mine seems to be getting worse